Useful Tips For Troubleshooting Common Broadband Issues

While you would love to browse online and do what you want, you would need a stable internet connection with good speed. Most of us get ourselves a broadband connectionin our homes. Broadband is a lot cheaper than using internet from smart phones, and they are a lot reliable too. However, sometimes, the internet modem that you are using might not work as it should.

How Do You Troubleshoot The Broadband Problems?

Broadband internet has given us the power and speed to watch movies online, download big sized files and carry out anything on the internet in an instant. But still, we are plagued by issues like slow speed, unresponsive web pages, connection interruptions and many such difficulties.
Before calling the customer support, it is better to attempt to diagnose the problem yourself. Many times it can be fixed manually without any technical help. In this article you will find useful tips to find and fix problems with broadband connection.

Find Out The Problem

The first step is to exactly find out the problem. If you cannot do it yourself, take help of network diagnostic tools provided by your operating system.

  • Send ping requests to remote IPs when you cannot establish connection with DNS servers. If you get pingbacks, then a lot of the problem is taken care of.
  • To find out if your ISP DNS server is working properly or not, use an alternative server like Google Public DNS. Otherwise the problem is at your end.
  • If you are suffering from speed problems, make use of tolls like speedtest to check out the actual speed versus the advertised one.
  • Sometimes it is the website that has malfunctioned or crashed. When a website repeatedly fails to load, use isup.me to determine the actual cause.

Find If The Problem Lies With Your Equipment

ISPs are known to use speed limiting features at peak usage levels or for special services like Bittorrent clients. There is no way to fix such problems imposed by your ISP. If speeds are affected for a particular process, chances are that throttling is enabled for that specific protocol.

Test Other Devices

Use alternative devices to test your broadband connection. If you cannot connect to internet using your laptop, try doing it with your smartphone. If multiple devices fail to connect, then the problem may lie with your router or modem. If the issue is encountered only on one device, then it may need servicing.

These simple tips will help you troubleshoot potential broadband issues on your home. If there still are problems connecting to the internet, it is best to call in a technician, who can help you solve the problem.

Factors To Consider Before Subscribing For Broadband Internet Services

It’s true that broadband Internet service has all but replaced dial-up these days. Broadband has become the new norm in Internet services, but your location can have a lot to do with what level of broadband is available to you. If you’re looking for high-speed Internet services, you need to know all about the Factors to Consider Before Subscribing for Broadband Internet Services, including the following:

Cost: The first part of this is installation. Depending upon your location, a broadband ISP could charge a high price for installation or provide it for free. Whether your broadband is satellite generated or wired can influence the cost as well. When the company has to install a dish on your roof, they may charge you up-front for it. The further out in the boonies that you live, the pricier this option can be. Many companies use fiber optic cable or your phone line for broadband, so all they have to do is mail you your modem and you hook it up yourself. The fact is that, with so many new plans for improved broadband service out there today, you usually can take your pick. Just be sure to ask a few key financial questions of a potential ISP:

  • Is there any installation fee?
  • Is it paid up front or added to the first bill?
  • If it’s quite high, can it be broken down over several bills?
  • What does it include?
  • Is the cost offset by a lower monthly payment?
  • Does it include maintenance of the equipment or do you pay extra?

Speed: This is the #1 reason why consumers switch to broadband. Your best bet is to check online for reviews on ISPs before making your decision. Learning as much as you can about different providers and speeds offered, the easier it is to choose. Their available speeds are usually quoted on their website, but if not, just call and ask what speeds they offer and the price of each. Remember, the higher the speed, the more they will probably charge monthly.

Location: Getting high-speed broadband can be much easier in the city or any highly populated area than in rural locations. If you live far outside the city, you may have to get satellite Internet in order to get broadband service. Most ISPs will have a map on their website that will tell you whether your residence or office location is serviced by them.

Once you’ve considered all of these factors, then you can make an informed decision as to how much you really want or need broadband.